Good quality materials and outstanding customer service are what you get at Ceramic Tile Supply NW. The owner Chris opened the retail store in 2009, but he has been selling tile wholesale since 1999. That is 19 years of experience! Whether you are working on the project yourself or whether you are working with a contractor, the very knowledgeable staff at Ceramic Tile Supply NW are there to serve you the minute you walk through the door.
My husband and I recently renovated our bathroom and were in need of tile for the flooring. We had never done a project like this before, but we are surrounded by wonderful people that lent us their expertise. Once we walked into Ceramic Tile Supply NW we were welcomed and they listened to what we wanted and were looking for. They gave us suggestions based on what we wanted to do, and stuck with our budget. Serving our needs was their priority. The staff helped us to understand how to lay the tile, what additional tools and supplies we would need, and the different characteristics of the tile (such as amount of slippage when wet). The whole staff truly knows their product! We left feeling confident that we got the right tile for the job, and that we were on the right track for installing it. And better yet, that they were there for us if we were in need of more help.
What really went above and beyond was when they rang up our purchase and it was one of the lowest sales they had done in quite some time, and the customer service did not change! It did not matter to them that we were a small sell; they still made sure we were well cared for.
The level of customer service leaves you wanting to find another project so you can go and visit them again.